Rachel Murphy was deeply upset by the horrific experience his five pound dog Toto went through over the weekend. Rachel said that after Toto r was bitten by a dog, the groomer taped his mouth shut. The result? A bloody, distressed dog.
Rachel told the story, "My puppy was in obvious distress. What I originally thought was an actual muzzle, turned out to actually be tape. Toto r's feet were visible red and damaged, with toenails that were too close to paws. This likely triggered Toto r biting.
Wow! My Dog, an on-the-go pet salon, employed the groomer that was responsible for this.
Rachel took Toto straight to the hospital for emergency medical care. He joined a number of others in accusing Wow! My Dog for animal abuse. San Mateo initiated an investigation for possible animal abuse.
Rachel described the wounds he noticed, saying: "I noted here injuries around the joints, the neck, as well as in the genital. The cuts were so severe that they caused bleeding."
Marianna De las Vegas - a Wow! My Dog client - posted a Yelp comment detailing how his pets had been returned to him unwell or injure. A Snapchat video captured by a customer showed a dog with obvious pain. He claimed that the groomer had forcedly inserted a towel into its ear.
Bad Review
In addition to the damning Yelp reviews, Wow! My Dog wants customers to be aware of what the groomer told him, as someone they had entrusted with their pets' well-being. Rachel shared: "Juliann told that I should tape my mouth shut as it was an acceptable and normal method. Juliann claimed this is better than a muzzle because he thinks a dog can get hurt by using one. He also mentioned that he personally uses this method on his own dogs."
Gate News called Wow! My Dog, and she answered but immediately handed the phone to a female who said they were investigating these allegations. But when Puppy was brought up, she said it was a different entity and ended the call abruptly.
AUG 25, 2022 / 10:40 AM / GATE NEWS